FAQ


Our Comprehensive FAQ section is designed to answer all question that come in mind during the course of purchase read on to get all your questions answered.

 

Bangles

 

Can I customize base color, rhinestone color combination in a particular design?

Of Course! You have the freedom to customize your bangles as per your need.

 

What is the material of your product?

Our product base is made up of acrylic (Plastics)

 

I am not sure of bangles size. How to measure size to place an order?

 

Below is the chart of our standard size. All you need to do is measure your current bangles inner diameter and then have a look at this size chart to know your bangles size.

 

Size Chart

SIZE

DIAMETER(INCH)

DIAMETER(MM)

2.2

2.125

54

2.4

2.25

57.2

2.6

2.375

60.3

2.8

2.5

63.5

2.10

2.625

66.7

 

 

Here is another method that can help you in determining the appropriate bangle size. Measure your hand, you will need a measuring tape or a piece of paper and a ruler. Bring your thumb and little finger together and measure where your hand is the widest.

 

-Cut a thin strip of paper

-Bring your thumb and little finger together

-Wrap where your hand is widest

-Mark the spot where the paper meets

-Measure the length of paper with ruler

-Double check the size if you are going to purchase chura because chura height is big so that's size should need to be perfect

-Use the following size chart to determine your bangles size


                                                                        Size chart

Ordering & Tracking


Bangles size

Circumference (Inches)

Circumference (MM)

2.2

6.67

169.4

2.4

7.06

179.6

2.6

7.46

189.5

2.8

7.85

199.4

2.10

8.25

209.3


 






How will I know if my order is placed successfully?

Keep an eye on your email for email confirmation shortly after your order is placed to confirm we have received it. This email will have all the details related to your order. Now all you need to do is sit back, relax and wait for your awesome design to arrive.

 



How do i track my order?

Once your order is shipped, an email will send to you that containing the details of tracking number and name of shipping provider. then all you need to do is tracking of your shipment by visiting shipping provider website.

 

 

Payments

 

What are the accepted payment methods?
For our Indian customer following payment options are available:-

-Credit Card (American Express,Mastercard,Visa)

-Debit Card

-Net Banking

-Cash Card

-Mobile Payments

-Wallets (Freecharge,Paytm)

-EMI

 

For international customer have the following credit card options:American Express and Visa

 

Is Cash on Delivery available?

As of now Cash on Delivery is not available. Looking forward to introduce it soon.

 

 

Shipping

 

How Much do we charges for shipping?

We offer absolutely free delivery on all orders with in india.The large majority of our orders are shipped within 3 working days and delivered in 2-3 days from shipping.we ship through leading courier service and you can track your order online after it is shipped

 

For overseas buyer we do charges shipping extra.For international order we do charges flat shipping rate.flat shipping rate usually take 7 to 10 days to get product deliverd.

 

How much time in dispatch of product?

As we receive any order we do process it as soon as possible.As you know it's a process of craftsmanship and its handmade process it usually take 3 days.

 

Are there any surcharges or hidden cost?

While our shipping rates include all shipping and handling cost you may still be responsible for certain import duties and taxes levied against your shipment by your country we are not responsible for any delays in shipping associated due to customs difficulties.

 

Cancellation Policy



What if i want to cancel an order?

If you want to cancel your place order then get in touch with us as soon as possible at sales.spcrystal@gmail.com to place cancellation request. As long as your order has not given in process we can cancel it and process your refund immediately. If your order has been assigned to production you will be refunded 50% amount and if your order has been dispatched then no amount will be refunded.